Nannies from the Heart and its team of professionals have been the trusted experts in finding nurturing and dependable nannies for Austin families since 1998. Our team provides the personalized support you need to ensure peace of mind, and we provide service above and beyond the unreliable maze of classified ads and online nanny searches.

From owner Rebecca D’Amico: As a mother and former nanny, I know the importance of providing loving and nurturing care for your children. As a business owner, I know that the relationship with your placement agency is just as important as the relationship with your nanny. Our team of experts will get to know your family in your home, help you define your needs, and match you with the best childcare provider for your situation. With more than a decade of service to Austin families, we are here to support you and build a lasting relationship. It’s all about peace of mind for your family.

Nannies from the heart differs from other agencies and online services because…

• We concentrate on nanny placement and sitting services only and have been excelling at this since 1998. Because this is our area of expertise and our niche, we attract the best nannies in Austin and have the best reputation.
• We are local and committed to the community and the best care for your children. We are not franchised and when you call us, you talk to us and not a customer service rep that is not vested in the business and community.
• We are specialists in our field with a lot of great resources and connections to the community. From music classes to doulas, to errand services and more…all referrals are FREE!
• We conduct the best screening process on our nannies, not just background checks and reference checks. Your Coordinator interviews all of the nannies you meet in person. Doing this on your own is a huge undertaking.
• We have authentic materials (job descriptions, work agreements, time sheets etc.), taken from life experiences from moms dads and nannies–not just from a book or on line!
• The placement coordinator working with you is a mom, business owner and was a professional nanny, so we know and understand the needs of families, children, those with careers, and nannies. No one in Austin can offer this expertise. We listen, understand and get it!
• We do not train our nannies to be nannies. They either have what it takes or they don’t. There is a passion for children that we look for, a “spark.”
• Nannies that register with us are professionals and are committed to what it means to find a job through an agency. 87% of our nannies come from referrals.
• We have a detailed guarantee for nanny replacements (full services only).
• Your placement specialist conducts your entire search from start to finish.
• We come out to YOUR HOME to meet you and your family in person for full-time, permanent placements.
• Our prices are spot-on because we do not have fancy overhead. You are paying for time savings, our expertise, care & support and a quality nanny.
• AND … We also offer more ways to work with an agency. We know some of you just need a little support.

In addition to Mrs. McBride and our always amazing industry experts, we had two days packed with an incredible line-up of professional speakers from outside our industry. This great line-up of professionals shared their knowledge on a varied of topics including vital sales techniques, new marketing ideas, effective social networking ideas, and how to create a WOW exceptional customer experience for our clients and our nannies alike. For the first year ever, we had 4 fabulous Angel Sponsors: Bright Horizons, Breedlove and Associates, HomeWork Solutions and GTM Payroll Services–it was the generous support of our APNA Angels that made it possible for APNA to bring in such a strong line-up of speakers.

Get the full story here >>

Thank you for your interest in Family Helpers, a full-service domestic placement agency. We have provided exceptional, well-screened child, elder and home care service Helpers to thousands of families in the greater Westchester County community since 1995.

]]> http://theapna.org/blog/june-2012-newsletter/feed/ 0 http://theapna.org/blog/they-run-fortune-500-companies-but-we-wouldnt-let-them-be-nannies/ http://theapna.org/blog/they-run-fortune-500-companies-but-we-wouldnt-let-them-be-nannies/#comments Thu, 24 May 2012 21:01:50 +0000 APNA Admin http://theapna.org/?p=1732 Nannies are routinely put through a more rigorous job screening than America’s CEOs.
Honesty, we require it of our nannies, why shouldn’t we expect it from corporate America? Scott Thompson ‒ the Yahoo CEO who quit after being “outed” for lying on his resume, and the many other corporate leaders caught doing the same‒ would have been denied representation by Stanford Park Nannies very early in our vetting process due to the fact that they claimed to have a college degree they did not earn. Lie about anything on your resume and Stanford Park Nannies won’t work with you. Our integrity is at stake and we take that seriously.

We recently had a nanny candidate bring us a diploma for a childcare-related bachelor’s degree. She was one of the most perfect applicants we’d ever met, but as we worked on her background check, some things weren’t adding up. We took a closer look at her degree and it was signed by Jerry Brown; however, Arnold Schwarzenegger would have been governor when the diploma was supposedly granted! At a recent job she held at a staffing service for nurses, she told people she had a master’s degree, and she is now busy seeking employment as a nanny with her listing posted on a popular online site.

The household staffing industry was in its adolescence when it decided industry standards are important. The Association of Premier Nanny Agencies –A Household Staffing Alliance (APNA) was formed in 1993 and holds members accountable to a long list of operational procedures. Thorough screening, honesty and transparency are among the requirements that you can read more about here: http://theapna.org/about/standards-of-practice.

Some resume claims fall into gray areas, but it’s easy to verify college degrees. We do it routinely when checking resumes. It may be time for corporate America and executive search firms to take some notes from nanny agencies that voluntarily live up to our industry’s accepted ethics and standards of practice! Those same CEOs who have lied on their resumes, would be outraged if we sent them a nanny candidate who had lied on his or her resume.