Not every business decision is black and white.

Would you hire a candidate from another agency? Should you tell a colleague about something concerning you’ve learned? When does healthy competition cross the line? Is something legally permissible, but still professionally inappropriate?

The household staffing industry is built on relationships, reputation, and trust, yet some of the most important decisions agency owners make aren’t covered by contracts, employment law, or an operations manual. They require judgment.

Join Dulany Dent (The Nanny Network), Jami Dennis (ABC Nannies), and Erika Slade (E-Nanny) for one of the conference’s most interactive and thought-provoking conversations. Together, these experienced agency owners will tackle real ethical dilemmas that agencies face every day, exploring the gray areas where business strategy, professional courtesy, and personal values often collide.

This isn’t a panel about telling you what’s right or wrong. It’s an opportunity to examine challenging scenarios from multiple perspectives, hear how respected industry leaders would respond, and engage in meaningful dialogue with fellow agency owners who have faced similar situations.

Bring your toughest questions and your most challenging experiences. Whether you’ve navigated candidate poaching, confidential information, referral agreements, mentorship boundaries, fee disputes, client transitions, or competitive business practices, this session is designed to foster honest conversation rather than easy answers.

You’ll leave with practical frameworks for evaluating difficult situations, greater confidence in your decision-making, and a deeper appreciation for the role ethics plays in protecting not only your agency, but the integrity of our profession.

Erika Slade is an industry innovator with over 20 years of combined experience. She is the owner of E-Nanny, a nanny agency and childcare concierge service based out of Oklahoma. She is also the owner of E-Granny, a sitter service and Mini Poppins, a babysitting training camp for kids. For the last 9 years she has dedicated her time to educating nannies, supporting families, and raising the status quo. She is the CEO of EN-Tellect Coaching, a professional development hub and company culture accelerator. She is an alumni of the Goldman Sachs 10,000 small businesses program and has served for the last two years as a  mentor for the Goldman Sachs Black in Business initiative. Concurrently for the last two years, she has served on the board of APNA (The Association of Premier Nanny Agencies) as the Education chair. Her love of teaching is evident as Erika has presented in conferences and platforms across the United States from local MOPS groups and small businesses to Nanny Agency Schools and corporate board meetings. She is recognized as a respected voice in the industry and has been interviewed for articles ranging from local publications to Parents Magazine.  She is the proud mother of 3 children and has been married for over 17 years.  Erika is known for helping all those she comes in contact with to find their voice, own their path, and excel in their given industry.