Change is inevitable—but it can be your agency’s greatest opportunity. Lauren Crider, a 20-year staffing industry veteran, shares how she’s successfully adapted her business through multiple market shifts. From evolving sales techniques and new technologies to redefining client engagement, Lauren will guide you through the tools and mindset needed to thrive when the “new normal” changes every few years. Whether navigating uncertainty or preparing for growth, this session offers practical takeaways to lead with confidence, resilience, and agility.

Lauren Crider is the Executive Vice President of Renaissance Personnel Group, a family-owned staffing and executive search firm where she’s spent the past 20 years. A graduate of Chapman University with a degree in Dance, Lauren brings creativity and agility to every challenge. Skills that serve her well in client development, account management, and company strategy. She’s passionate about helping business owners solve “people problems” through creative hiring strategies and a collaborative mindset. Her innovative approach has helped guide the company through numerous market shifts and challenges. Outside the office, Lauren enjoys life with her husband and two teenage sons, often found on a soccer or baseball field. She’s also an active volunteer and values opportunities to give back to her local community.