When families and nannies choose an agency, they want one that will treat them fairly, with honesty and integrity. When they choose an APNA member, families and nannies can feel comfortable knowing the agency has standards that must be followed, and that they are accountable to a code of ethics. They know that the APNA board monitors agencies for infractions, and that they will ensure that the agencies maintain fair principles. When asked why a family should choose an APNA agency, one family replied, “Because when you want an honest, thorough, ethical business partner to help you with the most sensitive of decisions, you want an APNA agency.”