Every year, agencies and staff members quietly do the work that raises the bar for the entire industry. They screen more carefully than they have to. They mentor a new hire until that hire becomes someone else’s mentor. They handle a difficult placement with integrity instead of taking the easy way out. The APNA Honors...
Most agencies understand the importance of background checks, contracts, and careful screening processes. But one area that is often overlooked is insurance. Many small business owners assume that because they work from a home office, have only a few employees, or don’t provide hands-on childcare services themselves, they have little risk. Unfortunately, that’s not always...
Starting with the 2026 tax year, nannies who get paid for overtime have a new federal income tax benefit they didn’t have before. Most families and nannies haven’t fully absorbed it yet, and the questions tend to land first on the agencies that placed the nanny: whether the paycheck looks different, whether the nanny is...
Nanny agencies play a critical role in helping families make safe and informed childcare decisions. Because families trust agencies to thoroughly vet candidates, background screening is one of the most important components of the placement process. At TruDiligence, we work with agencies across the country to help design screening programs that are thorough, compliant, and...
As a nanny agency owner, you are a consultant, a matchmaker, and a trusted advisor to both families and caregivers. One of the most important, and sometimes trickiest, conversations you’ll lead is the transition from “cash under the table” to professional, legal employment. While some clients or candidates may initially hesitate about being paid “on...
The newborn care industry is built on trust — and trust deserves structure. When families hire through an agency, they are not simply looking for help. They are looking for reassurance. They are looking for stability during a season that is physically exhausting, emotionally intense, and often medically nuanced. They are trusting that the professional...
