“You have to leave now, Barbara.” My team hustled me out of the office. That was Thursday, March 12, 2020. Friday, March 13, 2020, the rest of my staff left our office building, and none of us returned. March 2020 was all about evacuation. I know my personal office experience is shared throughout our industry....
Whenever I use the term “standard operating procedures,” I usually get one of two responses – either “what the heck or those” or “groan, I really need to do those… someday.” Let’s address both. Standard operating procedures are step by step instructions compiled by an organization that help the team members carry out routine tasks....
Why your Website is Costing you Clients – Thursday, March 25, 12pm PST | 3pm EST Participants can expect to walk away with a better understanding to making a great first impression for their audience on their “first date” with your website: Your paid marketing efforts are the invitations to your “website party.” Are you...
Customer service, bookkeeping, graphic design–growing and running your business means wearing many hats. But juggling these tasks can often be too much for one person to handle. If you’re feeling burnt out or generally overwhelmed, it might be time to hire a virtual assistant. Virtual assistants, or VAs, work from anywhere in the world and...
Greetings! Light snow is coming down in the DC area and there is very little movement outside. This winter scene is playing out all over the country (even in the South). Inside our respective offices, however, every member of the Board has been very busy with ongoing projects designed for you, our APNA community. But...
You know that paying household employees “on the books” is always the right and smart thing to do. The benefits for families far outweigh any perceived financial savings from avoiding taxes and other obligations. The ongoing COVID-19 pandemic has brought all of this into crystal-clear focus, and the following examples will help you discuss with...
