No matter how organized your agency may be, emergencies can and will happen. Whether it’s a last-minute caregiver cancellation, a severe weather event, a health crisis, or a cybersecurity issue, how you respond in those first few hours can make all the difference for your clients, caregivers, and your reputation. The good news? With proactive...Read More

Lindsay Rose here! Agency President, Co-Founder of Scout Reference, and someone who has loved this industry for a long time. A few conferences ago, I was sitting behind two experienced, well-respected agency owners, women I deeply admire. They were chatting about industry tools and landed on Scout. And then I heard one of them say,...Read More

Hiring in the household staffing industry means more than making great placements, it also means ensuring legal compliance at every step. For nanny and household staffing agencies, overlooking employment laws can expose both your business and your clients to unnecessary risk. Understanding your legal responsibilities isn’t just about avoiding penalties. It’s about building a trustworthy,...Read More

In today’s fast-paced world, staying competitive means staying efficient. For nanny and household staffing agencies, embracing artificial intelligence (AI) and automation isn’t just a futuristic idea, it’s a practical step toward streamlining operations and delivering exceptional client service. How AI and Automation Are Changing the Game Smart Matching: AI algorithms can analyze detailed data about...Read More

How does SEO work? Firstly, for anyone who hasn’t heard of it before, SEO stands for Search Engine Optimization. When you have a website, it is only ever going to be visible in search engines and AI engines if it is first communicating really clearly with them. That’s where SEO comes in. And the way...Read More

Want to cut down on your nanny replacements? One way to do that is to make sure your clients have valid, thorough and accurate employment agreements with their nannies. Having all the details laid out from the beginning of a family’s relationship with their nanny can save headaches and, ultimately, the possibility of your agency...Read More

Picture this: A family hires the perfect nanny through your agency. They’re experienced, professional, and fit seamlessly into their home. But a few months in, something goes wrong—pay issues pop up, tensions rise, and before you know it, the placement falls apart. What happened? DIY payroll mistakes, tax confusion, and legal missteps can unravel even...Read More

As the leading resource to the nanny and household staffing community, APNA is dedicated to providing valuable insights and guidance. The placement process can often feel overwhelming for both nannies and parents. To ensure a successful match, agencies follow comprehensive procedures. Here’s what agencies should be doing to uphold the highest standards in nanny placement....Read More

Running a successful nanny agency means not only connecting families with the right caregivers but also consistently growing your client and candidate base. In today’s competitive market, effective marketing strategies are essential for ensuring your agency remains top-of-mind for families seeking care and nannies searching for work. Here are some proven marketing tactics, both digital...Read More

As a nanny agency owner or industry professional, you understand the importance of strong relationships. Beyond fostering connections with families and caregivers, forming strategic partnerships with other local businesses can open doors to growth and mutual success. Building a network of trusted resources not only enhances the services you offer but also establishes your agency...Read More