It’s truly an honor for our team to be part of the APNA community, we have had the unique pleasure and privilege to provide our software platform to more than 100 of you and your agencies, and we have learned so much from each and every one of you as our incredible friends, mentors and...Read More
“It is only possible to live happily ever after on a day-to-day basis.” Margaret Bonanno Starting Scout while also running a full-service agency created some pretty stressful days for our Team! I am sure you can relate as life and business move fast! With the Christmas holidays just around the corner, the pace is about to pick up...Read More
What a whirlwind the last few months have been! With a successful in-person conference and virtual conference behind us, I’ve finally had a few moments to regroup and reflect on the last year before the hustle and bustle of the holidays is upon us. As I do so, I feel a mix of emotions, but...Read More
“The only way to beat the competition is to stop trying to beat the competition.” Chan Kim There I was, minding my own business. I had just walked outside to grab the mail and there it was, sitting right inside my very own mailbox! A shiny, very colorful mailer announcing a great new babysitting...Read More
Hallelujah and Help! I hesitate to write this observation for fear of jinxing it—call me superstitious—but I do think we have rounded a corner. Yes, hallelujah! For those of us who have temporary services, business is once again booming. While private agency clients have been asking for in-home help all along, event, hotel, and corporate...Read More
In our industry, the best agencies go the extra mile and aim to exceed their clients (and their candidates) expectations from the first call to the last. We want all of our clients to be happy. We want them to love their new employee, rave about our service, and ideally, refer us to their friends...Read More
What’s new? I’ve eaten outside at restaurants for the first time in 14 months. Oh, wait, not what you wanted to know. You wanted APNA news. Here’s what is happening: Conference 2021, Up Next, is happening and is sold out! Pent-up demand to be together has resulted in the quickest registrations ever. Sponsorships-snapped up. No...Read More
Adding Senior Care Services to your Business | Thursday, May 27, 12:00 PM PST | 3:00 PM EST Register Now Looking for ways to diversity your income? Starting a Senior Care division is a great way to diversity your services while not moving too far out of your current lane of operations. 10,000 people a day...Read More
If you find yourself in a meeting with me, there’s a pretty good chance you’ll hear me talk about core values before we wrap everything up. That’s because I constantly refer back to the core values of my business, which happen to mirror my personal values, when dealing with conflict and making important business decisions...Read More
“You have to leave now, Barbara.” My team hustled me out of the office. That was Thursday, March 12, 2020. Friday, March 13, 2020, the rest of my staff left our office building, and none of us returned. March 2020 was all about evacuation. I know my personal office experience is shared throughout our industry....Read More
