What’s new? I’ve eaten outside at restaurants for the first time in 14 months. Oh, wait, not what you wanted to know. You wanted APNA news. Here’s what is happening: Conference 2021, Up Next, is happening and is sold out! Pent-up demand to be together has resulted in the quickest registrations ever. Sponsorships-snapped up. No...Read More

Adding Senior Care Services to your Business | Thursday, May 27, 12:00 PM PST | 3:00 PM EST Register Now Looking for ways to diversity your income? Starting a Senior Care division is a great way to diversity your services while not moving too far out of your current lane of operations. 10,000 people a day...Read More

If you find yourself in a meeting with me, there’s a pretty good chance you’ll hear me talk about core values before we wrap everything up. That’s because I constantly refer back to the core values of my business, which happen to mirror my personal values, when dealing with conflict and making important business decisions...Read More

There’s nothing like spring to lift our spirits. I have never been so grateful to see jonquils and daffodils and all other harbingers of the season appear. I know we are so ready to move on from this past year. As some physicians have noted, we are now operating between hope and caution. Very hopeful...Read More

Most people who know me are aware that I love numbers.   As we move into April, it is a good time of year to revisit forecasts made for the calendar year.  You have a solid quarter completed making it a perfect time to ask yourself questions such as, were my assumptions for the new year...Read More

“You have to leave now, Barbara.” My team hustled me out of the office. That was Thursday, March 12, 2020. Friday, March 13, 2020, the rest of my staff left our office building, and none of us returned. March 2020 was all about evacuation. I know my personal office experience is shared throughout our industry....Read More

Whenever I use the term “standard operating procedures,” I usually get one of two responses – either “what the heck or those” or “groan, I really need to do those… someday.” Let’s address both.  Standard operating procedures are step by step instructions compiled by an organization that help the team members carry out routine tasks....Read More

Why your Website is Costing you Clients – Thursday, March 25, 12pm PST | 3pm EST Participants can expect to walk away with a better understanding to making a great first impression for their audience on their “first date” with your website: Your paid marketing efforts are the invitations to your “website party.” Are you...Read More

Customer service, bookkeeping, graphic design–growing and running your business means wearing many hats. But juggling these tasks can often be too much for one person to handle. If you’re feeling burnt out or generally overwhelmed, it might be time to hire a virtual assistant. Virtual assistants, or VAs, work from anywhere in the world and...Read More

Greetings! Light snow is coming down in the DC area and there is very little movement outside. This winter scene is playing out all over the country (even in the South). Inside our respective offices, however, every member of the Board has been very busy with ongoing projects designed for you, our APNA community. But...Read More