Imagine this: A family is preparing to welcome their first baby. They’ve spent months planning, reading books, and setting up the perfect nursery. But as the due date approaches, reality sets in—they’re nervous, overwhelmed, and suddenly unsure about the countless “right ways” to care for a newborn. Determined to find the best support, they reach...Read More

Because I work with agency owners who want to add or expand NCS placements within their agency, I get a lot of questions around placing NCS and why that area of their business isn’t growing as well as it could.  So I want to tackle a few of the myths I hear from agency owners...Read More

Having clear policies and procedures around the things you do in your agency is something most of you already have in place. It is second nature to most business people if they have been around for any length of time, and often something recommended by business coaches before you even launch a business. As you...Read More

The reality is that the great majority of us entered the in-home childcare industry for two main reasons: We saw a need and we felt a strong desire to help families have the best childcare possible.  One of the big ways you as an agency can meet the needs of today’s busy families and significantly...Read More