Dealing with Discriminatory Requests
Discrimination is real. We all know it exists within our industry. Many, if not most agency owners and staff, have been faced with the difficult task of handling a discriminatory request from a client and/or candidate they’re working with. And trust us, we know it’s hard to know what to say in the moment, how to address discrimination when it hits you right between the eyes when you’re least expecting it, and we’re here to help. Industry veteran and APNA President, Jami Dennis, and APNA’s esteemed attorney, Harry Jones, will tackle some of the most commonly heard discriminatory requests within our industry (and some of the outliers too) and walk you through exactly what you can say, in laymens terms, when someone makes a request they simply cannot make.