Want to cut down on your nanny replacements? One way to do that is to make sure your clients have valid, thorough and accurate employment agreements with their nannies. Having all the details laid out from the beginning of a family’s relationship with their nanny can save headaches and, ultimately, the possibility of your agency...Read More

Picture this: A family hires the perfect nanny through your agency. They’re experienced, professional, and fit seamlessly into their home. But a few months in, something goes wrong—pay issues pop up, tensions rise, and before you know it, the placement falls apart. What happened? DIY payroll mistakes, tax confusion, and legal missteps can unravel even...Read More

As the leading resource to the nanny and household staffing community, APNA is dedicated to providing valuable insights and guidance. The placement process can often feel overwhelming for both nannies and parents. To ensure a successful match, agencies follow comprehensive procedures. Here’s what agencies should be doing to uphold the highest standards in nanny placement....Read More

Nanny agencies with temporary divisions play a crucial role in connecting families with qualified caregivers who can meet their specific short-term needs. When it comes to hiring, agencies have the option of utilizing independent contractors or W-2 employees. Both types of workers have benefits and drawbacks, and it’s essential to understand them to determine which...Read More

The Nanny Doctor asks: “Why do Families Behave that Way??” They are scared and or desperate They need help But they’re scared! Other invisible factors As an agency owner, you may find yourself asking, “Why is this family behaving this way?? We are just trying to help them!” This is a valid question. Many times...Read More

Have you run into dicey conversations around race, gender, or religion? If you have, you’re not alone. More business owners are finding themselves in conversations around equity. With 42% of employees seeking an organization that is diverse and inclusive of all types of people, the current employment landscape requires that companies have a firm grasp...Read More

This is a question that nanny agencies ask me a lot. [Disclaimer: I’m not a lawyer and Imperative/PFC isn’t a law firm. This is just my practical advice based on 25 years’ experience in the background screening business. If your lawyer disagrees with me, you can always go find another lawyer. ] The TL;DR Version  I...Read More

Having clear policies and procedures around the things you do in your agency is something most of you already have in place. It is second nature to most business people if they have been around for any length of time, and often something recommended by business coaches before you even launch a business. As you...Read More

You know that paying household employees “on the books” is always the right and smart thing to do. The benefits for families far outweigh any perceived financial savings from avoiding taxes and other obligations. The ongoing COVID-19 pandemic has brought all of this into crystal-clear focus, and the following examples will help you discuss with...Read More

Michael Jordan is the best basketball player of all time but he will not come close to playing at his best without his shoes. Onboarding a caregiver is like lacing up Jordan’s Nike’s and giving caregivers the opportunity to most effectively execute their role. Most often the missing piece to swiftly receiving a caregiver’s best...Read More