Happy New Year! By now, you’re thinking about closing out your books for 2021 and starting clean and fresh for 2022. It’s that time of year we make goals that are abandoned by February. You might be thinking about what you can do differently to bring in more revenue or whether or not you can...Read More
What a whirlwind the last few months have been! With a successful in-person conference and virtual conference behind us, I’ve finally had a few moments to regroup and reflect on the last year before the hustle and bustle of the holidays is upon us. As I do so, I feel a mix of emotions, but...Read More
Having clear policies and procedures around the things you do in your agency is something most of you already have in place. It is second nature to most business people if they have been around for any length of time, and often something recommended by business coaches before you even launch a business. As you...Read More
“The only way to beat the competition is to stop trying to beat the competition.” Chan Kim There I was, minding my own business. I had just walked outside to grab the mail and there it was, sitting right inside my very own mailbox! A shiny, very colorful mailer announcing a great new babysitting...Read More
Hallelujah and Help! I hesitate to write this observation for fear of jinxing it—call me superstitious—but I do think we have rounded a corner. Yes, hallelujah! For those of us who have temporary services, business is once again booming. While private agency clients have been asking for in-home help all along, event, hotel, and corporate...Read More
In our industry, the best agencies go the extra mile and aim to exceed their clients (and their candidates) expectations from the first call to the last. We want all of our clients to be happy. We want them to love their new employee, rave about our service, and ideally, refer us to their friends...Read More
What’s new? I’ve eaten outside at restaurants for the first time in 14 months. Oh, wait, not what you wanted to know. You wanted APNA news. Here’s what is happening: Conference 2021, Up Next, is happening and is sold out! Pent-up demand to be together has resulted in the quickest registrations ever. Sponsorships-snapped up. No...Read More
Adding Senior Care Services to your Business | Thursday, May 27, 12:00 PM PST | 3:00 PM EST Register Now Looking for ways to diversity your income? Starting a Senior Care division is a great way to diversity your services while not moving too far out of your current lane of operations. 10,000 people a day...Read More
If you find yourself in a meeting with me, there’s a pretty good chance you’ll hear me talk about core values before we wrap everything up. That’s because I constantly refer back to the core values of my business, which happen to mirror my personal values, when dealing with conflict and making important business decisions...Read More
There’s nothing like spring to lift our spirits. I have never been so grateful to see jonquils and daffodils and all other harbingers of the season appear. I know we are so ready to move on from this past year. As some physicians have noted, we are now operating between hope and caution. Very hopeful...Read More
