It’s truly an honor for our team to be part of the APNA community, we have had the unique pleasure and privilege to provide our software platform to more than 100 of you and your agencies, and we have learned so much from each and every one of you as our incredible friends, mentors and...Read More

We know your top priority as an agency is to place high quality candidates with families in need of care. Your team goes through a thorough screening process and diligently evaluates the best fit based on candidate experience, skills, role requirements, ages of children, parent preferences, etc. Undoubtedly, each family is looking for a caregiver...Read More

Now more than ever before, having a great nanny database is a HUGE advantage for your business. Building a loyal following can be tough and takes time, which is one thing you never have enough of. But there are a few ways you can consistently demonstrate to the local nanny community that you support them...Read More

Happy New Year! By now, you’re thinking about closing out your books for 2021 and starting clean and fresh for 2022. It’s that time of year we make goals that are abandoned by February. You might be thinking about what you can do differently to bring in more revenue or whether or not you can...Read More

“It is only possible to live happily ever after on a day-to-day basis.” Margaret Bonanno Starting Scout while also running a full-service agency created some pretty stressful days for our Team! I am sure you can relate as life and business move fast! With the Christmas holidays just around the corner, the pace is about to pick up...Read More

What a whirlwind the last few months have been! With a successful in-person conference and virtual conference behind us, I’ve finally had a few moments to regroup and reflect on the last year before the hustle and bustle of the holidays is upon us. As I do so, I feel a mix of emotions, but...Read More

Having clear policies and procedures around the things you do in your agency is something most of you already have in place. It is second nature to most business people if they have been around for any length of time, and often something recommended by business coaches before you even launch a business. As you...Read More

“The only way to beat the competition is to stop trying to beat the competition.” Chan Kim   There I was, minding my own business.  I had just walked outside to grab the mail and there it was, sitting right inside my very own mailbox!  A shiny, very colorful mailer announcing a great new babysitting...Read More

Hallelujah and Help! I hesitate to write this observation for fear of jinxing it—call me superstitious—but I do think we have rounded a corner. Yes, hallelujah! For those of us who have temporary services, business is once again booming. While private agency clients have been asking for in-home help all along, event, hotel, and corporate...Read More

In our industry, the best agencies go the extra mile and aim to exceed their clients (and their candidates) expectations from the first call to the last. We want all of our clients to be happy. We want them to love their new employee, rave about our service, and ideally, refer us to their friends...Read More