When organizations conduct background checks as part of their hiring process, their ultimate goal is simple: to ensure they are making informed, safe, and compliant hiring decisions. But behind every successful background check lies one often-overlooked factor: the accuracy of the subject’s identity. If the subject’s identity is not correctly established at the start, the...Read More

Lindsay Rose here! Agency President, Co-Founder of Scout Reference, and someone who has loved this industry for a long time. A few conferences ago, I was sitting behind two experienced, well-respected agency owners, women I deeply admire. They were chatting about industry tools and landed on Scout. And then I heard one of them say,...Read More

Hiring in the household staffing industry means more than making great placements, it also means ensuring legal compliance at every step. For nanny and household staffing agencies, overlooking employment laws can expose both your business and your clients to unnecessary risk. Understanding your legal responsibilities isn’t just about avoiding penalties. It’s about building a trustworthy,...Read More

In the high-trust world of in-home childcare, knowing exactly who you’re welcoming into a family’s home isn’t just good business—it’s an absolute necessity. As identity fraud rates continue to climb and technology makes deception increasingly sophisticated, nanny agencies face mounting pressure to ensure the individuals they place with families are exactly who they claim to...Read More

Want to cut down on your nanny replacements? One way to do that is to make sure your clients have valid, thorough and accurate employment agreements with their nannies. Having all the details laid out from the beginning of a family’s relationship with their nanny can save headaches and, ultimately, the possibility of your agency...Read More

Picture this: A family hires the perfect nanny through your agency. They’re experienced, professional, and fit seamlessly into their home. But a few months in, something goes wrong—pay issues pop up, tensions rise, and before you know it, the placement falls apart. What happened? DIY payroll mistakes, tax confusion, and legal missteps can unravel even...Read More

As the leading resource to the nanny and household staffing community, APNA is dedicated to providing valuable insights and guidance. The placement process can often feel overwhelming for both nannies and parents. To ensure a successful match, agencies follow comprehensive procedures. Here’s what agencies should be doing to uphold the highest standards in nanny placement....Read More

Nanny agencies with temporary divisions play a crucial role in connecting families with qualified caregivers who can meet their specific short-term needs. When it comes to hiring, agencies have the option of utilizing independent contractors or W-2 employees. Both types of workers have benefits and drawbacks, and it’s essential to understand them to determine which...Read More

The Nanny Doctor asks: “Why do Families Behave that Way??” They are scared and or desperate They need help But they’re scared! Other invisible factors As an agency owner, you may find yourself asking, “Why is this family behaving this way?? We are just trying to help them!” This is a valid question. Many times...Read More

Have you run into dicey conversations around race, gender, or religion? If you have, you’re not alone. More business owners are finding themselves in conversations around equity. With 42% of employees seeking an organization that is diverse and inclusive of all types of people, the current employment landscape requires that companies have a firm grasp...Read More