Starting with the 2026 tax year, nannies who get paid for overtime have a new federal income tax benefit they didn’t have before. Most families and nannies haven’t fully absorbed it yet, and the questions tend to land first on the agencies that placed the nanny: whether the paycheck looks different, whether the nanny is...Read More

Nanny agencies play a critical role in helping families make safe and informed childcare decisions. Because families trust agencies to thoroughly vet candidates, background screening is one of the most important components of the placement process. At TruDiligence, we work with agencies across the country to help design screening programs that are thorough, compliant, and...Read More

As a nanny agency owner, you are a consultant, a matchmaker, and a trusted advisor to both families and caregivers. One of the most important, and sometimes trickiest, conversations you’ll lead is the transition from “cash under the table” to professional, legal employment. While some clients or candidates may initially hesitate about being paid “on...Read More

The newborn care industry is built on trust — and trust deserves structure. When families hire through an agency, they are not simply looking for help. They are looking for reassurance. They are looking for stability during a season that is physically exhausting, emotionally intense, and often medically nuanced. They are trusting that the professional...Read More

When organizations conduct background checks as part of their hiring process, their ultimate goal is simple: to ensure they are making informed, safe, and compliant hiring decisions. But behind every successful background check lies one often-overlooked factor: the accuracy of the subject’s identity. If the subject’s identity is not correctly established at the start, the...Read More

Lindsay Rose here! Agency President, Co-Founder of Scout Reference, and someone who has loved this industry for a long time. A few conferences ago, I was sitting behind two experienced, well-respected agency owners, women I deeply admire. They were chatting about industry tools and landed on Scout. And then I heard one of them say,...Read More

Hiring in the household staffing industry means more than making great placements, it also means ensuring legal compliance at every step. For nanny and household staffing agencies, overlooking employment laws can expose both your business and your clients to unnecessary risk. Understanding your legal responsibilities isn’t just about avoiding penalties. It’s about building a trustworthy,...Read More

In the high-trust world of in-home childcare, knowing exactly who you’re welcoming into a family’s home isn’t just good business—it’s an absolute necessity. As identity fraud rates continue to climb and technology makes deception increasingly sophisticated, nanny agencies face mounting pressure to ensure the individuals they place with families are exactly who they claim to...Read More

Want to cut down on your nanny replacements? One way to do that is to make sure your clients have valid, thorough and accurate employment agreements with their nannies. Having all the details laid out from the beginning of a family’s relationship with their nanny can save headaches and, ultimately, the possibility of your agency...Read More

Picture this: A family hires the perfect nanny through your agency. They’re experienced, professional, and fit seamlessly into their home. But a few months in, something goes wrong—pay issues pop up, tensions rise, and before you know it, the placement falls apart. What happened? DIY payroll mistakes, tax confusion, and legal missteps can unravel even...Read More