Tackling Tough Terrain: Tools for Overcoming Obstacles 

Join experienced agency owners Erika Slade, Barbara Kline and Joy Colino in this dynamic session as they share their expertise on navigating the many challenging situations within the agency landscape. In “Tackling Tough Terrain: Tools for Overcoming Obstacles,” attendees will leave equipped with practical and valuable insights, tools, techniques, and strategies for handling everything from client-nanny disconnects, identifying new streams of revenue, comparing software platforms, dealing with the challenges of recruitment and marketing, and much more. 

This session will be an open forum, offering attendees the opportunity to learn from the panel’s expertise while also gaining knowledge and strategies through interactive crowdsourcing. Enhance your skills, build resilience, and elevate your agency by mastering the art of overcoming challenges with integrity. Don’t miss this engaging session. 

Barbara Kline is the President of White House Nannies, Inc. the family-operated, full-service agency that provides permanent and temp nannies, household managers, corporate backup, and event care as well as chefs to DC, MD, and VA families and businesses. Since starting her agency in 1985, Barbara has survived six administrations starting with Ronald Reagan. She feels strongly that children should not be held accountable for their parents’ political preferences and deserve only the best childcare available. Barbara has always championed nannies by providing free training with experts and was the first agency owner to advocate for employer contribution to nanny health insurance. At the same time, she is focused on educating parents on how to be good employers in their own homes to ensure lasting relationships. As a leading expert in the industry, Barbara is frequently called upon by local and national media. She has been featured as a leading nanny expert on Good Morning America, CNN, NPR (All Things Considered) and on Fox as “Power Person of the Week.” She has been quoted in the Washington Post and New York Times. Barbara is the author of the book White House Nannies (Penguin/Tarcher 2005). She is a current member of INA and a former board member and served as Chair of the APNA Ethics Committee before becoming President.