SAVE THE DATE: OCTOBER 23-25 | APNA Annual Conference
SAVE THE DATE: OCTOBER 23-25 | APNA Annual Conference
2023 APNA Conference

Speakers & Schedule

Stefanie Hudgins

Private Service Coaching


Balancing Flexibility and Expectations: Aligning Client Needs with Newborn Care Specialist Success

Join us for an insightful and practical workshop designed to tackle the challenges of balancing client expectations with the needs of Newborn Care Specialists (NCS). In this workshop, our expert facilitator will guide you through the intricacies of successfully marrying client demands with NCS requirements.

Clients often seek flexibility in their newborn care arrangements, presenting unique scenarios such as changing plans, the supervision of older children during parental outings, last-minute travel, or uncertainty regarding the duration and intensity of care needed. Meanwhile, NCS professionals come equipped with their own list of essential requirements for the job. The question arises: How can we harmoniously accommodate both parties?

Led by experienced NCS, Stefanie Hudgins, this session will provide you with practical strategies and industry insights to navigate these challenges effectively. Explore the reasonable and industry-standard expectations for both NCS professionals and clients. Discover how to support NCS professionals while meeting the evolving needs of your clients.

During this session, attendees will gain a better understanding of the industry standards surrounding client expectations and NCS needs/requests. They will walk away equipped with the knowledge and tools necessary to establish harmonious client-NCS relationships and create mutually beneficial arrangements.

Don’t miss this opportunity to enhance your skills and ensure the success of your client-NCS partnerships.

Meeting the Needs of Your HNW Clients: Balancing the Demands of Rotational and Team Schedules

In today’s competitive placement landscape, meeting the needs of high-net-worth clients is crucial for fostering client loyalty and achieving long-term business success. Join industry consultants Stefanie Hudgins and Annie Duguid, experienced nannies and NCSs, as they share invaluable strategies for navigating the unique challenges of serving high-net-worth clients who require multiple caregivers simultaneously.

In this enlightening session, Stefanie and Annie will provide insights on accurately assessing your client’s needs and crafting effective schedules, including ROTA and team schedules, that meet the demands of both the client and the PPDs, NCSs, and nannies involved. Discover how to avoid common pitfalls associated with placing multiple caregivers at once, setting your high-net-worth clients up for long-term success.

Join us for an engaging discussion on these essential topics and more. Stefanie and Annie’s expertise will empower you with the knowledge and tools needed to excel in serving high-net-worth clients and ensure client satisfaction. Don’t miss this opportunity to enhance your skills and drive business growth.


My passion for newborns care began early; moving from baby dolls to babysitting in my hometown of Prairie Village, Kansas, I have spent more than 40 years helping families navigate the early months with their newborn, creating a warm and loving bond with their infant and forming a new family dynamic. Married for more than thirty-five years and mother to two fantastic sons, my experience is broad, from preschool teacher to La Leche League Leader, professional nanny to parent coach; but newborns and infants have always been my passion.  A life long learner, I have hundreds of hours of training related to newborn care, completing my Certified Master training with Newborn Care Solutions in November 2018 and receiving my endorsement in Infant Mental Health in 2019.  Specializing in in-home newborn care and personalized consultations to ease the transition from couple to family, I have decades of experience including multiples, medically fragile infants, post-partum depression and NICU graduates.  My depth of knowledge, vast experience and warm demeanor will leave you empowered. I am a consummate professional, proud to be referred to as a “Baby Whisperer”.


Kellie Geres, APNA Executive Assistant