Building an Effective Office Team: What Works and What Doesn’t

Why do some agencies thrive while others struggle? While there are many factors that contribute to an agency’s success, hiring the right people and building the right team is one we can all agree on. Building a successful team is about more than creating a mix of people with various professional skills. The right team will allow a business to grow, scale and thrive in a way that would be impossible for one person to do. Join us as we learn from leading agency owners and staff on how they have built and managed successful admin teams.

Laura Frank is the founder and owner of Southern Standard Nannies in Nashville, TN. After working as a professional nanny for many years, Laura saw a need for a local, independent brand to serve families with focused and intentional child care. Thus, Southern Standard Nannies was born with a mission of providing efficient and ethical childcare solutions. Over the past five years, Southern Standard Nannies has concentrated on improving the industry standard of Nashville nannies through education of clients, strict qualification standards of applicants, and advocating for nannies throughout the hiring process. Outside of operating Southern Standard Nannies, Laura enjoys spending time with her family, which is expected to grow by one in November, spending time at the lake, and travelling.