2023 APNA Annual Conference
2023 APNA Annual Conference
2021 APNA Conference

Speakers & Schedule

Lindsay Heller

The Nanny Doctor

Surviving the Difficult, High Maintenance, and Needy 

If you are the lucky one who only has the sweetest clients who always hire the first person you send, pay on time, and write you a glowing review then no need to attend this session. But if you’re anything like the rest of us – you are drowning in high maintenance clients who want their unicorn nanny and want them NOW! Never fear, Lindsay Heller AKA The Nanny Doctor is coming to our rescue! Featured in the New York Times for her work helping celebrity parents navigate the high-stress world of nannydom, Dr. Heller has truly seen and heard it all! Learn her top tips – based on science and personal experience – on dealing with difficult, high maintenance, and needy clients so that you can make the deal without losing your mind! 


Lindsay Heller has provided guidance and support to families all over the world in regards to their relationship with their nanny. As a former nanny of 10 years, licensed clinical psychologist and now a mother that employs a nanny, Lindsay knows the ins and outs of the nanny world like no other. Through her unique services, Lindsay provides families with step by step guidance through the entire nanny hiring process. From the initial consultation, through navigating the intense search, and finally to hiring, Lindsay stands firmly beside her clients to offer invaluable expertise. She also offers an extremely valuable service in that she helps families who already have nannies solve issues and concerns that may be causing tension in the home. As an outside objective third party, Lindsay is able to assess the situation from all angles and provide a specific solution to the needs of the families seeking her help. While The Nanny Doctor is not a nanny agency, she collaborates with agencies all over the world.


Kellie Geres, APNA Executive Assistant

See you in St Petersburg!