When S#!% Happens: Healthy Ways To Deal With Fear 

We’ve all received ‘that call’: lawsuits, charge-backs, threats, yelling through the phone. Sometimes it’s for a completely valid reason, sometimes it’s for no reason at all, but regardless, you are on the receiving end of a terrifying conversation and the way you handle yourself could drastically affect the outcome: both of the conversation and the future of your business. This panel will feature veteran agency owners and staff members who are no strangers to ‘five alarm fire’ scenarios and feature tips on how to keep your cool, choose your words wisely, and weather the most disastrous situations that could befall your agency.

Christina possesses a double BA in Business Administration and Spanish from the University of Oregon. Prior to joining the Adventure Nannies team, she was a high school teacher in Spain, the national account manager for Caffe Vita, and a business development consultant.

In addition to residing in Spain, she has traveled to the UK, France, Italy, Morocco, Holland, the Czech Republic, and Mexico. Christina’s many hobbies include road trips, motorcycle rides, cooking, yoga, flower arranging, and vintage shopping. She lives in Seattle with her sweet pup named Chicken and her motorcycle, Little Bird.